Due to the different monitor and light effect, the actual color of the item might be slightly different from the color showed on the pictures. Thank you!
Please allow 1-2cm measuring deviation due to manual measurement.
➊Due to different batches of productions,there might be some difference between the pictures you’ve seen and the product you’ll get, for example,boxes,colorsof DIMM slots, SATA ports, PCI or PCI-E slots and other ports, are subject to change without prior notice.One thing for sure is thatwe never compromise on thequality of our products.
➋Motherboardbattery will be removed before shipment as CN post or customs has laid an embargo on battery.
➌If the parcel was broken when you signing it, please take a video of the parcel and report it to us.
If the parcel was in good condition, please sign for it directly.
➍Pleasetake an unpacking video as evidence for any potential problemlike qty short or damage on arrival (DOA).
We process and ship orders Monday – Saturday, and are unable to offer weekend or holiday delivery.
All international customs duties and fees are subject to individual country rules and regulations, and are theresponsibility of the buyer.Please consult local custom office for details
Below is a general shipping guideline
➀Motherboards will be packed in retail carton box with foam or bubble packing materials as cushion.
Packing method may vary for other products.
➁items will been ship out withinwithin 1-3 business days (except National Holidays) upon full payment receipt.
➂Standard Shipping , Usually 12 – 35 or 60 days to Worldwide
➃Expedited Shipping , via DHL /EMS . DHL : 3- 9 days , EMS : 7- 22 Days
– The buyer is responsible for ensuring compatibility,parts, accessories, etc. for this product.
-If there is any question, the buyer must contact us as soon as possible after the delivery date.
– Please do not return any items without a Return Merchandise Authorization or other instructions by us . Any packages that are sent without our knowledge will be refused and no replacements will be issued
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
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