We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
You can Choose the logistic while checkout.*
No, the price you see is the price you pay - you won't be charged any extra fees.
If you order an in-stock item, we’ll ship it within 3 working days.
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@lekimastore.com
You can change or cancel your order within 12 hours. Please contact us at lekimastore@gmail.com
It's OK. Very cool
Cool, soft as home slippers, the size of the foot 25 cm approached the largest size, but they are straight in the butt, do not press due to the fact that they are very soft
I recommend it all.
Good, comfortable. locks only from the inside of the foot are working, with external they are just for beauty. Thank you for the gift
Good shoes, soft, light. On the rose. 37 took 38-corresponds. Recommend.
bien
Super
Did the order 13.11 received 01.12, asked the store to send the parcel to be tracked, the request fulfilled, boots are happy, I liked, unexpected, but there was a small gift of socks, the first time I'm put a gift in the order, it's nice
Boots are beautiful, light, comfortable. Take 2 sizes more by 38 goes 40. As they will show themselves in the sock will be seen, inside the unnatural fur, outside the natural rabbit.
Just like in the perfect photo i use 37 i took 38. Delivery very fast and well packed. Recommend store
At 36R stop 23,5 ordered 37R. almost in the emphasis. Thank you to the store for the gift.
Och happy! Malomerit, but took a larger size. For such a price-
Very good and beautiful shoes, size in size .. I'm very pleased and will take more .. The store is very attentive and quickly answers. Thank you
I like muxo pear the size turned out small the 39 is like a 38.