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– Please don't hesitate to contact with us.
– We promise any questions will respond within 24 hours when we receive your information.
– Business time: 24 hours run.
– Many payment methods are available on Aliexpress.com.
– Such as Escrow, real-time bank transfers, offline payments ( Western Union &Money Gram)
You can choose a method which is the most convenient for you.
1). Please make sure your delivery address is right when you confirm the order.
2). Goods are generally shipped out soon after the payment has been verified (Saturday, Sunday and public holidays excluded).
3). We offer free shipping by China post Airmail to worldwide. It will take about 7-22 working days to reach most countries.
4). If you need fast shipping method such as EMS / FedEx / DHL / TNT / UPS / and etc. Please kindly left a masseage.
5). Delivery time depends on destination and delivery method, normally it takes about 7-22 working days by China Air Mail.
And 5-7 working days by courier FedEx / DHL / TNT / UPS / and etc.
Parcel arrival time for reference:
6).For China Airmail, if you did not receive the goods within 30 days after we arrangement. Please contact us we will track and inform you details.For Courier ( DHL / FedEx / UPS / EMS / TNT ), if you did not receive within 15 days after we delivery. Please let us know. We will track and inform you details.
7). We are unable to take any responsibility for any custom delay, unexpected natural disaster. If the parcel meet other delay such as weekends and holidays, bad weather and so on please wait patiently.
– All the goods 100% full checking before delivery. If you want to exchange the items received, you must contact us within 7 days of the receipt of your order.- The additional shipping fees incurred should be paid at your side. The returned items should be kept in their original and good conditions.The returned goods should be required
Step: 1). Contact us via Alibaba.com message center or e-mail.
Step 2). Provide as much details as possible about the goods problem you have.
Step3). Authorization to return the item will be issued.
Step 4). Return the item as the agreed exchange or refund.
– Please confirm the the receipt of the parcel when you receive it.
– If you have any questions about the goods, please contact us in time, we will try our best to solve all the problems.
Since your feedback is very important to our business`s development, we sincerely invite you to leave positive feedback to us if you are satisfied with our product and service. It`ll just take you 1 minute. Thank you!
Enjoy your shopping!!!
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We truly believe in the best customer support, meaning we will do whatever it takes to make sure you have a positive purchase experience. We respond to emails within 24 hours and always make sure all your concerns are answered ASAP.
- Easy Returns. All our products are backed with 60-day money back guarantee. Just contact us and we will refund the purchase price.
- Risk-Free Purchase: Our Buyer Protection covers your purchase from click to delivery so you can shop with peace of mind.
- 100% Satisfaction Guarantee: All our products are backed with 60-day money back guarantee. If for any reason you’re not completely satisfied with your purchase, contact us for a product refund. We’ll be more than happy to assist you.