Due to high demand, please allow at least 2-4 weeks for delivery.
Insured & Trackable Worldwide Shipping
Your tracking number will be sent to you after 3-5 processing days.
Love It or Get A 100% Refund!
We're absolutely confident that you'll love this product. If you don't, just return it for a FULL refund! No questions asked!
Shipping & Payment
How to decide on right measurement:
1, Our measurement is just not customary US measurement, and please select the scale in response to your foot size (Don't select the scale in response to your nation standard measurement!!!)
2. The scale requirements from completely different international locations and completely different producers are completely different, your foot size is the one criterion for selecting measurement.
3. Our footwear marked Chinese language footwear measurement or corresponding foot size.
4. Attributable to completely different show and capturing angle, it might be a little bit colour distinction from the actual one.
For Instance,In case your foot size is 25 cm, select US measurement 7.5.
TERMS OF SERVICE
Bank card, actual -time model switch, offline cost, You may select a technique which is most handy for you .
To guard your pursuits, we will settle for Alipay (ESCROW) in order that your purchasing is security assure.
For different international locations and areas, China put up registered mail is our most popular transport methodology.
Please be aware that patrons are answerable for all further customs charges, brokerage charges, duties, and taxes for importation into your nation. These further charges could also be collected at time of supply. We is not going to refund transport expenses for refused shipments.
Generally it might take extra days as a result of strict customized inspection.
We do our greatest to serve our prospects the perfect that we will.
We’ll refund you in case you return the objects inside 7 days of your receipt of the objects for any cause. Nevertheless, the client ought to be sure that the objects returned are of their authentic circumstances. If the objects are broken or misplaced when they’re returned, the client will likely be answerable for such harm or loss, and we is not going to give the client a full refund. The customer ought to attempt to file a declare with the logistic firm to recuperate the price of harm or loss.
The customer will likely be answerable for the transport charges to return the objects.
We rely on our buyer satisfaction to succeed. Subsequently, your suggestions is extraordinarily necessary to us.
If you’re glad with our objects, please go away us lively suggestions.
Contact us earlier than leaving any damaging of impartial suggestions, we are going to do our greatest to work with you to resolve any issues.
Q:How do I pay for my buy?
A: we settle for the next cost strategies: cridet card; moneybooker;T/T;western union.
Q:Is there any monitoring Quantity for my merchandise?
A: Sure, we ship each order with their Monitoring Quantity, and you may view the cargo staus on the corresponding web site.
Q:Does this product include retail bundle?
A: Now we have declared the packing element on the outline of every product, please test it, thanks!
Q:I’m a reseller,I wish to purchase many items of your merchandise, what's the wholesale value?
A: Hello,thanks on your inquiry, if you need to purchase massive amount, please ship e-mail to us, we provides you with the perfect value, thanks!
4 GREAT REASONS TO BUY FROM US:
Over 37,000 happy customers worldwide
Real people on our support team ready to help
We proudly offer a full satisfaction guarantee. Our highest priority is to make you happy, so every order comes with a 60-day money back guarantee!
100% Safety & Security Guaranteed. At lekimastore.com, we take your security and privacy very seriously. Shop safely using the world’s most popular and trustworthy payment methods!
BUY WITH CONFIDENCE
We truly believe in the best customer support, meaning we will do whatever it takes to make sure you have a positive purchase experience. We respond to emails within 24 hours and always make sure all your concerns are answered ASAP.
Easy Returns. All our products are backed with 60-day money back guarantee. Just contact us and we will refund the purchase price.
Risk-Free Purchase: Our Buyer Protection covers your purchase from click to delivery so you can shop with peace of mind.
100% Satisfaction Guarantee: All our products are backed with 60-day money back guarantee. If for any reason you’re not completely satisfied with your purchase, contact us for a product refund. We’ll be more than happy to assist you.
Shipping & Payment
Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Lekima Store (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world* *with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at firstname.lastname@example.org
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at email@example.com
We’re a company with a customer-obsessed culture and try to meet and exceed your expectations every time you shop our store. Your opinion is our biggest drive for improvement. Feel like a true insider with our exclusive offers and closed promotions.
Passion for our work
We're real fans of what we do! Our store is full of amazing carefully hand-picked products that you won’t find anywhere else, that’s for sure.We strongly believe that great stuff shouldn’t cost a fortune that’s why you can trust us to offer goods for every budget.
Inspiration and creativeness
Get the treat that you deserve and indulge yourself in your favorite merch, we cater for all tastes. Shopping has never been more enjoyable!